Description
1 Large MUG
Dimensions:-
Large size Mugs approximately 380 ml
All of our Products are Handmade Hand-Painted Made in Palestine/Hebron.
Our products are lead-free and can be washed in the dishwasher.
Dishwasher safe
Non-toxic materials
Ready to ship in 3-5 business days
from Palestinian Territory
Shipping Policy
Shipping Policy
Processing Time:
The time required to prepare an order for shipping varies. Please check individual product listings for specific details.
Estimated Shipping Times:
United Kingdom: 8–14 business days (based on the shipping method).
United States: 6–14 business days (based on the shipping method).
Europe: 8–14 business days (based on the shipping method).
While we strive to meet these shipping estimates, delivery times cannot be guaranteed as they may depend on the chosen shipping method.
Customs and Import Taxes:
Buyers are responsible for any customs duties or import taxes that may apply. We are not responsible for delays caused by customs processing.
Damaged Items/Pieces
If any items arrive damaged, please contact us immediately. We will either issue a partial refund for the damaged items or provide replacements, as appropriate.
Nature of Our Products
Our ceramics are handmade and hand-painted, which may result in slight variations in color, brightness, intensity, shape, and weight. These characteristics add to their unique, artisanal charm.
Shipping Delays
We handle and ship all orders with care to ensure timely delivery. However, delivery times may vary depending on the destination country and courier services.
We are not responsible for delays caused by courier services, and refunds cannot be issued for orders still in transit.
In rare cases of shipping delays, we kindly ask for your patience while awaiting your package.
If a package is lost or not delivered within 60 days from the order date, we will issue a full refund.
Returns and Exchanges
Returns and Exchanges:
Contact us within: 14 days of delivery.
Ship items back within: 30 days of delivery.
Cancellations: We do not accept cancellations. However, feel free to contact us if you experience any issues with your order.
Items That Cannot Be Returned or Exchanged:
Due to the nature of certain products, we cannot accept returns or exchanges for:
Custom or personalized orders.
Perishable products (e.g., food or flowers).
Digital downloads.
Intimate items (for health and hygiene reasons).
Conditions of Return:
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, buyers are responsible for any loss in value.
We appreciate your trust and understanding as we strive to deliver the highest quality handmade ceramics. Thank you for supporting our artisanal creations!
Refund Policy
Damaged Items/Pieces
If any items arrive damaged, please contact us immediately. We will either issue a partial refund for the damaged items or provide replacements, as appropriate.
Nature of Our Products
Our ceramics are handmade and hand-painted, which may result in slight variations in color, brightness, intensity, shape, and weight. These characteristics add to their unique, artisanal charm.
Shipping Delays
We handle and ship all orders with care to ensure timely delivery. However, delivery times may vary depending on the destination country and courier services.
We are not responsible for delays caused by courier services, and refunds cannot be issued for orders still in transit.
In rare cases of shipping delays, we kindly ask for your patience while awaiting your package.
If a package is lost or not delivered within 60 days from the order date, we will issue a full refund.
Returns and Exchanges
Returns and Exchanges:
Contact us within: 14 days of delivery.
Ship items back within: 30 days of delivery.
Cancellations: We do not accept cancellations. However, feel free to contact us if you experience any issues with your order.
Items That Cannot Be Returned or Exchanged:
Due to the nature of certain products, we cannot accept returns or exchanges for:
Custom or personalized orders.
Perishable products (e.g., food or flowers).
Digital downloads.
Intimate items (for health and hygiene reasons).
Conditions of Return:
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, buyers are responsible for any loss in value.
We appreciate your trust and understanding as we strive to deliver the highest quality handmade ceramics. Thank you for supporting our artisanal creations!
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